Step 1: Sign in to your Disney Account on shopDisney.com.
Step 2: Access your My Account page. Select the D23 tab.
Step 3: Under "Renewal" in the summary of your D23 Membership, click "Disable Auto-Renew" and follow the prompts to confirm.
Have a question? We're happy to help! Please call (855) D23-5973 or email GuestRelations@D23.com to reach our Guest Services team.