Defective or damaged merchandise may be returned or exchanged by mail via prepaid UPS or insured USPS (to the address below) using the pre-addressed label attached to the packing slip.
Your name and address must be included on the label (packages will not be accepted without a return name and address). Please allow 2 weeks for processing. You may only return orders within 30 days of the original shipping date.
shopDisney Returns
4795 Imagination Drive
Memphis, TN 38118
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Para ayuda en español (800) 328-0899
Outside the United States 001 (407) 541-5586
For information about your local Disney Store call (866) 902-2798
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