The most accurate delivery expectation for your specific order can be found when you sign in and view your account.
Due to current events, some shipments and deliveries may be delayed. We appreciate your patience and understanding.
At shopDisney, we are working hard to bring the joy and magic of Disney products to you in your home. Due to current events, our delivery timeframe for most items is about two weeks. Personalized products and some specialty products shipped from locations other than our warehouse, may take longer. Please check the Shipping tab on individual product pages for details. These windows may be extended during peak periods.
We have temporarily suspended express shipping options. We look forward to restoring these options soon. We appreciate your patience and understanding.
Depending on when you place your order, your tracking number may take one business day to become active. Once your order has begun processing, changes or cancellations may not be possible. If this occurs, please utilize the Return/Exchange process outlined on your packing slip or contact Guest Services for support. Select a contact option at the bottom of this article.